Orders and Shipping
- Orders will be processed within 1-2 business days after payment.
- Orders made CANNOT be canceled anymore especially for International orders.
- Orders made from Friday to Sunday will be processed on the next business day.
- Make sure to still send your payments a day after confirmation to avoid cancellation or inform us ahead if you need more time.
- Same day delivery/Pick-up
- Choose "Local Pick-up" upon check out.
- Customer will book courier of choice.
- Location: Wilson st. San juan city (Exact details will be provided in e-mail)
- We will send an email once your order is ready for pick up.
Make sure you use the name same as in the order form to avoid confusion.
- Via courier
- We are partnered with Champ courier (MM and provincial) and Gogo Xpress (provincial)
Note: there might be delays due to the community quarantine.
- We ship out every Mondays, Wednesdays and Thursdays.
- Cut-off is 12nn the day before shipping.
Orders cannot be canceled once you place an order. Rates for some countries are available upon checkout. If in case your country is not listed, please message us so we can add it to the list! ❤️
We ship via FEDEX and it is measured by weight. Minimum weight is 0.5kg which is up to 3 item and estimated time of delivery is 1-2 weeks.
Please note that your order ships from the Philippines and may be subject to additional customs fees upon delivery. While we try our very best to keep the invoice price low, your country’s import fees are out of our control.
Tracking details will be sent to your email once order has been prepared for shipping.
For further inquiries, kindly send us a message on Instagram or to our email email@example.com
A notification will be sent to you to your e-mail once orders are ready for shipping.
Shipping schedule: Mondays, Tuesdays, Thursdays.
To track your order:
- Champ courier website - for MM and some provincial orders not covered by Gogo xpress
- Gogo Xpress -for some Provincial orders (Updates via SMS)
- For provincial orders under Champ courier
- Call their hotline 0951-181-7743 or 0953-140-4717
Please note that once item/s is with courier and tracking number has been provided, New Day Activewear will not be liable for any loses, delays, tampered packaging, etc. Kindly contact the assigned courier directly for assistance.
I cannot track my parcel
For champ courier, they are currently on skeletal workforce so they are having difficulties encoding and updating the website. Rest assured your items are being processed.